The best way to contact Support is to use the Support Request Form below.
Upon submission, a Support Ticket is automatically created and our team is notified immediately.
Depending on the “Urgency” of your request, we will contact you appropriately.
IF THIS IS AN EMERGENCY, REQUIRING IMMEDIATE ATTENTION, CALL 254-829-4171
There are four “Urgency” Categories within the form:
- URGENT– Requires Attention Today (<4 Hour Response Time)
- PRIORITY– Needs Attention Today or Tomorrow (4-8 Hour Response Time)
- SOON – Needs Attention In Next Few Days (12-16 Hour Response Time)
- NO HURRY – Any Time In The Next 10 Days (24-48 Hour Response Time)